Contact Us

We’re Ready and Willing to Help!

Help is only a call, click or visit away! 

With our NEW phone system, we have also extended our digital customer service hours! Click the chat button on our website or mobile app, or call our Talladega branch from 7am-7pm CT and a LIVE representative will be glad to assist you!

If you have a question about any of our products or services, or you’re experiencing an issue, give us a call, stop by any of our offices or send us a message through our online contact form.

If you need support after our normal business hours please call 1-844-472-5163. You will be connected to an after hours customer service representative who will be able to assist you with online banking password resets, cash management, bill pay questions, debit card disputes, as well as help with using the services and settings feature within online banking.

To report a debit card lost or stolen please call 1-844-472-5165.

This service is available Monday-Friday from 4:30 PM until 8:30 AM and 24 hours a day on Saturday and Sunday. 

Note: this online contact form is not completely secure, so please do not send confidential or personal information through the form (Social Security numbers, account numbers, etc.)